The Avaya call master IV voice terminal has six buttons that can be used for either call appearances or features, and 15 buttons that are administered exclusively for features. It also has a 2-line by 40-character liquid crystal display for showing call-related information, and designated buttons for both the ACD Log In and Release features.
Features:
- Features to distinguish between the Callmaster IV and Callmaster V
- Built-in Recorder Interface Module (RIM)
- Two-line x 40-character display (Callmaster IV) or 2-line x 24-character display (Callmaster V)
- Provides real-time statistics to help manage call flow and improve the customer experience.
- Headset operation enables greater flexibility for the multi-tasking demanded of console operators
- Large display facilitates informed decisions and faster service
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