![]() Cisco IP Contact Center Express Specialist CertificationThe Cisco IP Contact Center Express Specialist IPCC certification validates the comprehensive set of skills and knowledge required to plan, design, implement, and operate the Cisco IP Contact Center (IPCC) Express Edition. There are no prerequisites for this exam. You must pass the required 642-162 IPCCX exam. Cisco IP Contact Center Express Specialist certifications are valid for 2 years. Recertification requires passing the current version of the exam or pass a CCIE written exam.
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