Cisco 646-229 IPCAAM Certification Exam

Cisco IP Communications Advanced Account Manager Exam 646-229... Continue Below To Cisco IPCAAM 646-229 Certification Exam Information and Cisco Articles. The real Cisco IPCAAM 646-229 Certification Exam has a duration of a 60 minutes and 45 - 55 of questions to complete.

The IP Communications Advanced AM IPCAAM 646-229 exam assesses the candidate's knowledge and skills needed by an account manager to articulate an advanced Cisco IP communications solution to an enterprise customer. The Cisco IPCAAM 646-229 exam assesses the skill of the candidate to discuss Cisco advanced IPC solutions, guiding customers in performing all of the necessary steps to ensure a successful implementation. All these objectives are designated from the Cisco.com website. Please note that the IPCAAM 646-229 exam topics and objectives may change without notice, since technologies are always changing.

IPCAAM 646-229 Exam Objectives:

Describe the business value of a converged solution

• Describe what a converged solution means in a customer environment
• Describe the benefits of a converged solution
• Describe the market trends towards a converged solution
• Describe and identify the capabilities of IP Communication solutions
• Describe the positioning of IPC Products/Systems
• Describe the differences between CallManager and CallManager Express
• Describe the features and functionality of CallManager and IPC Endpoints
• Describe the features and functionality of CallManager Express and Unity Express
• Describe the features and functionality of IPC Applications (Messaging, Conferencing, Contact Center, Video, Emergency Responder, etc.)
• Identify 3rd party applications that can solve business issues

Describe the value proposition and benefits of IPC solutions

• Describe how solution leverages customers' existing infrastructure
• Describe how solution aligns with customers' current and future business needs
• Describe how solution simplifies customers' operations

Gather and analyze customer business requirements

• Qualify an opportunity with a customer
• Identify key business drivers as they relate to the customer
• Identify needs and pain points from customer responses to trigger questions
• Identify customer objections and respond appropriately
• Describe the process of integrating with and migrating from a legacy environments

Describe and recommend the appropriate Cisco solutions and services

• Identify the appropriate applications for solution deployment
• Describe the Cisco resources available to assist in the sales cycle
• Describe the features, advantages, and benefits of securing the network in relation to customer requirements
• Describe the IP Communication solution and applications as they apply to customer opportunity
• Develop financial justification for customer solutions
• Develop and present the business case for identified Cisco solutions demonstrating Cisco's value add over competition
• Describe appropriate account management follow through and action plan creation

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