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Cisco 642-143 IPTX Certification Exam

Cisco 642-143 IPTX Certification Exam

Cisco IP Telephony Express Exam 642-143... Continue Below To Cisco IPTX 642-143 Certification Exam Information and Cisco Articles. The real Cisco IPTX 642-143 Certification Exam has a duration of a 90 minutes and 65 - 75 questions to complete.

The Cisco IP Telephony Express IPTX 642-143 exam tests the candidate's knowledge of basic VoIP and PSTN components and technologies and the candidate's ability to describe, install, configure and support CCME and CUE products in a Cisco network. All these objectives are designated from the Cisco.com website. Please note that the IPTX 642-143 exam topics and objectives may change without notice, since technologies are always changing.

IPTX 642-143 Exam Objectives:

Describe basic VoIP and PSTN components and technologies

  • Describe the function of Codecs and the differences between them
  • Describe conditions that can effect the quality of VoIP calls
  • Describe traditional telephony components including PBX, trunk lines, key-systems, tie lines, T1/E1, CAS, CCS, PRI, Winkstart, loopstart, groundstart, etc.
  • Describe the signaling types used in IP telephony
  • Describe the function and application of analog IP Gateways. (ATA, VG224, NMHDV, Faxing)
  • Describe the characteristics of echo and mitigation techniques
  • Describe TAPI and how it applies to CRM Communications Connector

Describe and configure a Cisco network to support CCME

  • Explain the need for QoS and the locations where QoS is required
  • Explain the methodology for deploying QoS successfully in a network to support CCME
  • Configure AutoQoS to support CCME
  • Describe the correct VLAN deployment strategy to support IP phones and data devices
  • Configure switched infrastructure to support CCME deployment, including VLANs, port configurations, and PoE
  • Describe the appropriate security deployment model
  • Describe network management for CCME, including syslog
  • Describe proper wireless network design as it relates to planning for a CME environment

Able to install CCME in any supported environment

  • Explain the router file system required to support CCME
  • Determine the router hardware features related to CCME support
  • Obtain and load the appropriate CCME software components
  • Describe the requirements and correct settings for DHCP, NTP, and TFTP in a CCME environment
  • Configure DHCP, NTP and TFTP to support CCME
  • Configure CCME using CME Configurator tool

Configure CCME to support IP Telephone feature requirements

  • Compare and contrast the features of different types of ephones and ephone-dns
  • Configure ephones and ephone-dns
  • Describe initial phone setup process
  • Configure analog voice ports per design specifications
  • Configure digital voice ports per design specifications
  • Configure call-transfer per design specifications
  • Configure or enable additional IP phone features, including ring-tones and productivity tools
  • Configure dial-peers per design specifications
  • Configure digit manipulations to meet design requirements
  • Configure MOH
  • Configure CME to support fax services

Configure CUE in any supported environment

  • Describe the features available in Cisco Unity Express
  • Describe the procedure to install or upgrade the CUE software
  • Describe the CUE configuration tasks
  • Describe both of the CUE hardware platforms
  • Configure CUE system components
  • Configure users, groups and mailboxes using CLI
  • Describe the configuration requirements to support the GUI
  • Configure MWI on/off ports
  • Configure pilot number for CUE
  • Describe CUE back-up parameters and procedure
  • Backup/Restore/Copy configuration files for CUE
  • Explain troubleshooting methods using the CLI or GUI

Describe basic CCME and CUE deployment models

  • Describe the supported CCME deployment models
  • Describe the supported CUE deployment models
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